Solution Expert

Groenlo, Netherlands

Full-time

Salary indication: € 4.000 - € 5.000

What are you going to do?

As a Solution Expert at Nedap in Security, you help business partners and customers get the most out of our access control solutions. You combine technical expertise with a strong focus on people, enabling others to work confidently and independently with our technology.

Your work is highly diverse. You translate technical requirements into practical solutions, support integrations with customer environments, and guide partners and customers in using our solutions effectively. At the same time, you actively contribute to strengthening our solutions by testing new functionalities, sharing feedback, and improving documentation.

At the start of your role, you also have the opportunity to work operationally at a customer site near Amsterdam for a longer period. This allows you to gain hands-on experience in a real-life environment while supporting the expansion of our access control solution.

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Your responsibilities

support the integration of Nedap solutions within customer environments, including integrations with third-party systems;

Your team

You will be part of the Technical Support team within Nedap Security. This international team works from our headquarters in Groenlo and from various locations across Europe and beyond.

We value openness, trust, and collaboration. Nedap is a flat organization, which means you have a lot of autonomy in how you organize your work. At the same time, we expect ownership, initiative, and active contribution to good alignment within the team.

What's in it for you?

Our offer

As an Solution Expert at Nedap, you’ll make a valuable contribution to our mission: making people happier and more successful in their professional lives. In addition to your salary, you’ll receive a thirteenth month, a solid pension plan, and a profit-sharing scheme with the possibility to become a Nedap shareholder. Everything here revolves around trust and autonomy. That’s why, along with your colleagues, you decide on your own working hours and vacation days to maintain a healthy work-life balance. We also highly value personal and professional growth. You’ll receive a thorough onboarding, and we encourage you to keep developing yourself.
Curious about all our terms of employment? Read more here.

Required skills

You enjoy working at the intersection of technology and customer interaction and feel comfortable taking responsibility.

Technically customer-oriented You enjoy working at the intersection of technology and customer interaction and feel comfortable taking responsibility. You have a customer-focused and solution-oriented mindset.
Networking & IT infrastructure You have experience with networking, including TCP/IP, DNS, firewalls, routers and ports, as well as with IT infrastructures such as databases, software and hardware.
Security & access control You have experience with or knowledge of access control and security. Knowledge of AEOS is a strong advantage.
Basic electrical engineering knowledge You have a basic understanding of electrical engineering.
Communication skills You communicate clearly and hands-on and are fluent in English, both written and spoken.
Autonomy & structure You are able to work independently and take initiative. You work in a structured way and remain calm under pressure.

You enjoy communicating with people, listen actively, and recognize opportunities for improvement with partners and customers. Thanks to your technical background, you keep an overview and act decisively when solving problems. Some travel is part of this role.

Good to know
This is a fulltime position (38 hours a week) and based in Groenlo, with occasional work and support on customer locations.

The first year you’re based 3 days a week at a customer near Amsterdam.

The application process

Our application process is clear and personal. We take the time to get to know you and to explore whether there’s a good fit on both sides.

1. Your application

Great that you’ve applied! We’ll review your application carefully and get back to you within 10 working days. We respect your privacy. That’s why we only accept applications submitted through our website.

2. The first interview

In the first conversation, we get to know each other. We talk about your experience, your ambitions and the role, and you’ll have plenty of space to ask anything you want to know.

3. The next interview

In the second interview, we welcome you to our Nedap Campus. You’ll meet future colleagues and dive deeper into the content of the role and how we work together. A technical test or assessment may be part of this step; if so, we’ll always let you know in advance.

4. Our offer

Is there a match? Then we’d be happy to make you an offer. Please note: we only send an offer onze we’ve spoken to you personally. Once you accept our offer for this position, we will also ask you to provide a Certificate of Conduct (VOG).

5. Welcome!

Welcome to Nedap. We’re excited to have you join us and look forward to your first day.

Additional information

We value the diversity of people and organizations. One of the things that makes us unique is our diverse mix of people and cultures. We believe in the power of ideas and the energy of individual initiative — this is the foundation on which our entire organization is built. We handle personal data carefully and responsibly, ensuring your privacy is respected at all times.

Get in touch!

Interested in this vacancy, or curious about what it’s like to work at Nedap? Feel free to get in touch. We’re happy to help and answer your questions.