Sales Operations Specialist
Groenlo, Netherlands
32 - 38 hrs
€ 3.700 - € 4.200
What are you going to do?
“At Nedap, freedom and flexibility are seen as an opportunity. It allows me to organize my work efficiently and gives me the freedom to take ownership of my projects. That’s why Nedap is such a great place for me to work!” – Adrian, Team Captain Sales Operations
As a Sales Operations Specialist at Nedap, you are the connecting link between our international customers, Business Partners, and colleagues within the sales team. You are in direct contact with customers and partners, supporting them with questions related to orders, pricing, and deliveries, while ensuring everything is processed accurately and on time. At the same time, you make sure operational processes such as order processing and invoicing run smoothly on a daily basis, and you take initiative to make these processes smarter, more efficient, and less error-prone.
Within the Sales Operations team, you help ensure everything behind the scenes runs seamlessly. You work on both (automated) order processing and price management for our hardware deliveries as well as our SaaS solutions.
As a Sales Operations Specialist at Nedap, you are the connecting link between our international customers, Business Partners, and colleagues within the sales team. You are in direct contact with customers and partners, supporting them with questions related to orders, pricing, and deliveries, while ensuring everything is processed accurately and on time. At the same time, you make sure operational processes such as order processing and invoicing run smoothly on a daily basis, and you take initiative to make these processes smarter, more efficient, and less error-prone.
Within the Sales Operations team, you help ensure everything behind the scenes runs seamlessly. You work on both (automated) order processing and price management for our hardware deliveries as well as our SaaS solutions.
Your responsibilities
you assist our international Business Partners with questions regarding guidelines, pricing agreements, products, and order processing. You think proactively, respond quickly, and help them move forward. Credit control is also part of your responsibilities.
you take ownership of our SaaS processes, from onboarding new customers correctly to ensuring smooth invoicing flows and everything in between.
at Nedap, there is plenty of room for initiative and ownership.
Your team
Sales Operations is the first point of contact for our partners worldwide. The market we operate in is dynamic and fast-paced. Our solutions support the processes of some of the world’s largest retailers in both Fashion and Food, delivered through our extensive partner network. Together with the Sales team, we ensure our Business Partners can position themselves strongly in the market. We also take ownership of the successful implementation of international projects. Some of the customers we are proud to work with include H&M, AS Watson, Lidl, Kaufland, Mercadona, PVH, G-Star, Superdry, Footlocker, Lululemon, and Carter’s.
The Sales Operations team consists of five colleagues. Alongside our daily responsibilities, each team member is also involved in various projects, such as Partner Management, improving the use of our partner portal, end-customer pricing management, and preparing export documentation.
To perform your role successfully, you will work closely with Supplier Operations and Technical Operations on a daily basis. For larger projects, such as the implementation of our new ERP system, we also collaborate with Sales Operations colleagues across Nedap.
Our international character and the diversity of people and cultures make us unique. It is the strength of ideas and energy that emerges when we create Technology for Life — technology that helps people become happier and more successful in their work. We do this from our headquarters at the Nedap Campus in Groenlo and from 11 offices around the world. Founded in 1929, Nedap has been listed on Euronext Amsterdam since 1947.
The Sales Operations team consists of five colleagues. Alongside our daily responsibilities, each team member is also involved in various projects, such as Partner Management, improving the use of our partner portal, end-customer pricing management, and preparing export documentation.
To perform your role successfully, you will work closely with Supplier Operations and Technical Operations on a daily basis. For larger projects, such as the implementation of our new ERP system, we also collaborate with Sales Operations colleagues across Nedap.
Our international character and the diversity of people and cultures make us unique. It is the strength of ideas and energy that emerges when we create Technology for Life — technology that helps people become happier and more successful in their work. We do this from our headquarters at the Nedap Campus in Groenlo and from 11 offices around the world. Founded in 1929, Nedap has been listed on Euronext Amsterdam since 1947.
Our offer
What's in it for you?
You will work in an energetic and international environment where you have the freedom to shape your work in a way that suits you. At Nedap, we believe people make the difference. That’s why you are given the space to take ownership and continue developing yourself.
What you can expect as a Sales Operations Specialist:
What you can expect as a Sales Operations Specialist:
- A salary between €3,700 and €4,200 gross per month (scale 7) based on a 38-hour workweek.
- A thirteenth month, profit sharing — which can also be used to acquire Nedap share certificates — and an attractive pension scheme.
- The freedom to determine the work-life balance that suits you. We do not track working hours, vacation days, or leave. We trust you to take responsibility for this yourself.
- A role with a high level of autonomy and direct impact on international processes.
- Plenty of room for personal growth and development. We do not work with fixed development budgets. In addition to an extensive onboarding program, you will follow a personal development journey focused on unlocking your full potential.
Required skills
In addition to your day-to-day responsibilities, you bring an entrepreneurial mindset, strong attention to detail, and a healthy dose of perfectionism to manage projects successfully and deliver them on time. You enjoy working in a team and are motivated by achieving success together. We expect you to proactively identify opportunities for improvement and take ownership in implementing them. You are socially skilled, flexible, and positively critical — qualities we highly value as we continuously strive to improve as a team.
- A completed bachelor’s degree (HBO), preferably in a commercial or business-related field.
- At least 3 years of experience in a similar role.
- Experience working with ERP systems.
- Strong command of both Dutch and English.
- Experience with Excel and/or Power BI is considered a plus.
Get in touch!
Are you interested in the Sales Operations Specialist vacancy or would you like to know more about working at Nedap? Feel free to contact Hjalmar Wewerinke-van Marle via hjalmar.wewerinkevanmarle@nedap.com. You can also call or message via +31 6 415 38 665. We are happy to help!
About Nedap
Nedap is a global leader in Digital Twin Technology, bridging the physical and digital worlds in Retail, Healthcare, Livestock, and Security. Guided by our Technology for Life philosophy, we create smart, sustainable solutions that help people and organizations thrive in a rapidly changing world. With over 1,000 colleagues, we shape the future with meaningful innovations.
