Technical Operations Specialist

"Our best scenario is when support becomes obsolete, because we are able to prevent issues and make sure everything works before it goes live." – Michel Florijn (Team Captain)

At Nedap in retail, you work with global brands such as H&M, G-Star RAW, Under Armour, and River Island. With our Inventory Engine, smart in-store hardware, and cloud-based software, we give retailers real-time insight into their stock and store operations. This ensures products are always available and store staff can focus on what truly matters: helping customers.

Making this work at a global scale requires more than good technology. It requires technology that works flawlessly before it reaches the field.

As a Technical Operations Specialist, that’s where you come in. You ensure our solutions are reliable, scalable, and ready for deployment. By testing, documenting, providing training to our partners and clients, and continuously improving, you enable smooth implementations and performance worldwide. If support is needed, you are there to provide the solution. You operate at the intersection of technology and real-world application, connecting hardware, firmware, cloud, and integrations with R&D, partners, and customers.
 
Your stakeholders: international customers and business partners, R&D, Product Management, and Sales.

We believe our people perform at their best in an environment that both supports and challenges them. That’s why we make sure you have everything you need to succeed in your role. In addition to strong employment conditions, we offer you the freedom to organize your time in a way that works best for you.

At the same time, we are a forward-thinking organization that continuously innovates, for example in the field of AI. You’ll have the opportunity to grow alongside new developments and technologies, and to keep developing yourself in an environment that embraces change.
 
A grasp of what you may expect in the position of Technical Operations Specialist:

• between € 3.700 and € 5.000 gross per month based on a 38 hour workweek; 
• holiday allowance (8%), a 13th month, an annual bonus, dividends, stock options, and an attractive pension scheme;
• a good work / life balance; you decide when you work and when you need a break. At Nedap we will not keep track of you holidays.
• a key role in enabling successful global retail technology deployments, while you work at the intersection of hardware, software, and real-world application ;
• a high degree of autonomy in how you organize your work;
• Given that our people are the basis for our success, we are more than happy to invest in your development. We do not have a fixed development budget. Besides following our extensive onboarding program, you will enter a personal development process that will see us assess your potential together and explore ways to get the most out of your potential.

For the complete overview of what we can offer, please click here.