Health & performance in iSenseOS
An EAS system only creates value when it performs consistently, every day, in every store. iSenseOS helps retailers monitor, manage, and improve their RF EAS infrastructure remotely, reducing downtime and ensuring systems always operate at their best. From proactive monitoring to firmware updates, iSenseOS keeps your investment secure, connected and future-ready.
All the things you need for healthy and well performing EAS systems
Retail security depends on more than detection alone. iSenseOS helps retailers keep their RF EAS infrastructure healthy, connected and performing at its best through remote monitoring, proactive maintenance and continuous improvement.
Device management
- Monitor the status of your RF EAS systems from a central platform
- Gain visibility across individual stores or entire store fleets
- Manage systems remotely and reduce unnecessary site visit
Proactive system alerts
- Receive notifications when systems require attention
- Identify issues before they impact store operations
- Act quickly and prevent unnoticed performance degradation
Remote service
- Be notified via a service email in the case of issues
- This enables faster response times with real-time event notifications
- Local Business Partners fix issues remotely 80% of the time
Firmware updates
- Nedap's systems keep evolving over time
- New features, like Sleep Mode, are added to older systems in the field
- Extend the value of your investment and it gives peace of mind
Sleep mode
- Automatically reduce system activity outside trading hours
- Lower energy consumption and save energy costs
- Improving your ROI and your total cost of ownership
System health monitoring
- Track the operational status of your EAS infrastructure
- View performance information across all connected stores
- Ensure every system is working as intended when it matters most
Healthier systems. Better protection.
Retailers often focus on detection performance, but system availability is just as important. An alarm cannot prevent theft if the system behind it is offline, misconfigured or underperforming. iSenseOS helps retailers move from reactive maintenance to proactive performance management. By monitoring, updating and managing systems remotely, stores stay protected with less effort and lower operational costs. The result is a healthier RF EAS estate, fewer disruptions and greater confidence in every alarm. Because the best loss prevention system is the one you know is working.
Let's go beyond the beep
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