Get support from the right team
To help our end-users and customers as quickly as possible, we've decentralized our support organization. Below, you'll find the best methods to get an answer to your question.
Do you need support with our Software? Contact your organization’s first-line support channel first if you have any questions about the Inventory Engine. Do you need to be in contact directly with our support desk? Please go to the Support Portal and create a new support ticket.
Software Support
FAQ
Only verified administrators can access our support portal. Your organization’s first-line support channel is the initial point of contact for any questions if you are unable to access it.
Only verified Business Partners of Nedap can access our Partner Portal.
Thank you for your interest in becoming a Nedap partner. At this time, we are not accepting new partner applications through the website. Please keep an eye on our website for any future updates or opportunities.
Hardware support is usually provided through one of our local partners. If you need help with a hardware-related issue, please contact your local partner directly so they can support you further.