Move beyond alarms and understand what was lost
Traditional tools can only take LP teams so far. A gate alarm may signal that something happened, but it often does not explain what left the store, whether it was sold, which item was involved, or whether the same pattern is happening across multiple locations.
With iD Cloud, retailers can connect item-level visibility with POS, inventory, and exit-event data to turn loss prevention from a reactive process into a more intelligent method.
Faster investigations
70%
Average time reduction when investigating loss events compared to baseline.
Shrink reduction
30%
Impact after identifying and addressing a high-shrink store exit.
Internal theft
Uncovered
Recurring item-level movement patterns helped identify long-running internal theft.
Retail challenges
Retail loss prevention is changing fast. New store formats, checkout models, and customer expectations are creating more ways for products to move and more places where shrink can happen.
Turn loss events into action
iD Cloud
With iD Cloud, every item movement can contribute to a clearer investigation. Instead of chasing every alarm, they can focus on validated events, high-risk items, high-loss stores, suspicious time windows, and patterns indicative of organized retail crime or internal theft.
When teams know exactly which item left the store unpaid, they can better understand inventory gaps, support replenishment, protect omnichannel promises, and reduce the chance of losing the sale twice: once through theft, and again when the product is still shown as available but can no longer be sold.
Turn loss prevention into a data-driven performance driver
Shrink is no longer only a security issue. Every lost item affects profitability, availability, and the customer experience. If teams do not know exactly what was lost, they cannot replenish accurately, investigate effectively, or protect future sales.
Retailers can move from reactive alarms to item-level intelligence. Exit events are enriched with inventory, POS, and store context, helping LP teams prioritize investigations, identify hot items, understand high-risk locations, and detect suspicious behavior more quickly.
LP teams can reduce time spent chasing false signals, store teams can act with more confidence, and the business gains clearer insight into how shrink affects availability, margin, and omnichannel reliability.
Prioritize high-impact events
Detect checkout fraud faster
Flag potential ORC activity
Improve store and shift planning
Build stronger cases
Prioritize events and items that matter most
Help teams focus their time where it matters most by surfacing high-impact events, hot items, hot categories, and high-risk stores. AI Smart Mode helps assign relevance to events, while hot item and hot store insights show which products and locations need the most attention. High-theft hour analysis adds timing context, helping teams understand when risk is highest and where to adjust staff, guard planning, or store awareness.
The exit readers that keep every item visible.
Our readers do more than trigger an alarm. They power actionable insights and help you reduce shrinkage, improve availability, and operate with confidence.
Turn loss insight into better prevention
Turn item-level loss data into insight that can guide staff training, store controls, replenishment, and LP strategy. By connecting loss events to products, stores, time windows, and categories, retailers can see where shrink is most affecting availability and profitability. That helps teams take more targeted action before the same patterns repeat.
Turn every loss event into clearer action
Shrink affects more than margin. It affects product availability, store execution, and the customer experience.
With iD Cloud, retailers can move beyond alarms and assumptions. Connect item-level RFID data with POS, inventory, and exit-event insight to prioritize investigations, understand loss patterns, and protect availability across your store network.
