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Real-time inventory intelligence for IT teams in retail

Keep systems reliable, integrations scalable, and inventory data trusted across every store, channel, and application.

Retail IT teams are expected to support complex store operations, omnichannel growth, and security requirements while keeping data flowing in real time. iD Cloud helps IT create a dependable inventory foundation without adding unnecessary complexity.

You keep technology running while retail keeps moving

IT is under constant pressure to support new retail initiatives, connect more systems, and keep operations secure. But fragmented inventory data, legacy processes, and disconnected store technologies make it harder to deliver at speed.

Integrate with any system in your stack

Over 15 REST/JSON APIs, complete OpenAPI specifications, GS1 EPCIS, and OAuth 2.0 support enable connections to ERP, POS, OMS, and e-commerce platforms without proprietary middleware.

Zero in-store IT footprint

Completely cloud-hosted with OTA firmware updates, remote diagnostics, and device management; no local servers, no on-site visits, and no manual patching required.

Enterprise-grade security and compliance

SOC 2 Type II audit, EU/US data residency, and OAuth 2.0 scoped access control ensure your data remains within your policy requirements.

What are the IT challenges you encounter?

Retail IT teams are expected to keep systems running, integrations stable, and data flowing across stores, regions, and channels. But aging infrastructure, proprietary vendor lock-in, and manual processes make that harder every year.

Fragile, point-to-point integrations

Every new system or market means another custom integration to build and maintain. Proprietary protocols, inconsistent data formats, and undocumented APIs turn your integration layer into a liability.

Scaling without multiplying complexity

Rolling out to 500 stores shouldn't mean 500 individual configurations. IT needs standardized deployments, remote management, and zero in-store infrastructure not technicians on planes.

Meeting the enterprise security and compliance bar

SOC certifications, data residency requirements, OAuth-based access control, encrypted data in transit and at rest these aren't nice-to-haves; they're table stakes. Yet many retail technology vendors can't deliver them.

Build the infrastructure your retail systems can rely on

Data-driven

Accurate inventory data is only valuable if it's accessible, standardized, and flowing to the right systems. iD Cloud captures, processes, and distributes item-level EPCIS events at scale, providing IT with a reliable data foundation that ERP, POS, OMS, and e-commerce platforms can build on.

Fits your architecture, not the other way around

iD Cloud is a cloud-native integration layer. 15+ REST/JSON APIs, full OpenAPI specs, and GS1 EPCIS compliance mean your team integrates using the tools and standards they already know. No proprietary middleware, no vendor-specific protocols, no surprise dependencies.

Centralized control, global scale

With iD Cloud, you have one platform to deploy and manage RFID inventory data across every store, region, and brand. Multi-tenant architecture means onboarding new markets without spinning up new infrastructure.

Built for complex retail IT landscapes

Enterprise

Connect item-level inventory data with the wider retail technology ecosystem.

Stores can be supported at scale

1000+

iD Cloud is a multi-tenant SaaS solution serving thousands of retail stores worldwide — no on-premise servers, no in-store infrastructure to maintain.

Built on open industry standards

GS1

iD Cloud is built around the GS1 EPCIS standard for event data exchange. Any reader, any system integrator, any ERP can integrate using standardized interfaces.

Data residency with regional isolation

EU & US

Separate EU and US hosting environments ensure data stays where your compliance policies require. Migrating to fully managed AWS services for even greater resilience.

EPCIS events

1+ billion

The EPCIS repository holds over 1.1 billion events and processes hundreds of millions annually built on an architecture proven to handle enterprise-scale RFID data volumes.

This partnership is more than a technology investment—it’s about building the foundation to drive sustainable growth for the longer term.

Erik Quade

Chief Information Officer at Tillys

SOC 2 type II

Audited

Our technology is independently audited under SOC 2 Type II, providing assurance over the design and operating effectiveness of security-related controls. In addition, we provide an ISAE 3402 Type II assurance report for customers with financial reporting assurance requirements, covering relevant processes and controls at Nedap as a service organization

Questions?

We meet you where you are

Every retail IT landscape is different. Whether you are modernizing legacy systems, scaling RFID globally, or improving inventory data quality, we help you define the right architecture and rollout approach.

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