Celio: Full stock visibility with RFID

Celio has selected Nedap’s iD Cloud software for the RFID roll-out to their 750 stores across Europe. The full roll-out took place over a period of fewer than 10 months.

February 2, 2021 • 3 min read

Case study

Celio is a multinational, multi-sourcing, a multi-channel retail company, which means that every change in the market place is multiplied. The evolution towards true omnichannel retailing is really exciting, but it also means that Celio needed to make a ‘quantum leap’ in stock accuracy to bring visibility to the sales environment.

Ilse Protsman

Marketing Manager Retail

Retail

Case study

Case

What did the implementation look like?

In-store stock accuracy

Nedap’s iD Cloud software suite is a Software-as-a-Service solution specifically developed for retail RFID applications, giving retailers the quickest route to implement RFID and improve their in-store stock accuracy to over 98%. The real-time item-level insights into the stock levels and the exact location of each item is also the solid foundation to successfully introduce omnichannel concepts like Click & Collect.

Integrated systems

At first, Celio focused on raising the in-store stock accuracy by using RFID for goods receiving and weekly inventory counts in the stores. For this, Celio uses the iD Cloud software, in combination with Zebra mobile RFID readers, which feeds accurate stock data back in Celio’s ERP system from SAP. Additionally, the point-of-sale was integrated with iD Cloud to track sales and returns and use RFID for electronic article surveillance to prevent losses and enable full item-level visibility in the store.

Speedy implementation of less than 10 months

The entire roll-out took place over a period of fewer than 10 months, making the process clear and transparent to the store teams and others involved. As an effect, raising in-store stock accuracy with RFID helps store teams provide an improved customer experience with clarity and confidence.

“Next to the right RFID features, we were also looking for a user-friendly solution and the feedback that we are getting from the stores is very positive. The acceptance and enthusiasm from our store teams are very high because the solution helps them to provide better service.”

David Teboul

Senior Vice President Global Retail

The evolution towards true omnichannel retailing for Celio is supported by combination of Nedap's hardware and software solutions. Through real-time insight, Celio is able to provide a better experience for the store teams as well as for customers. "Using iD Cloud, we now offer a better shopping experience. Our customers can decide when, where and how they want to shop and get the product delivered with the same quality experience." says David Teboul, Senior VP Global Retail.

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